HeyweiTerms of use
Prelaunch documentation. Account deletion and private request intake are awaiting backend activation and verification. The app has not launched publicly.
Effective version 2026-11-11.1
Service and eligibility
Heywei is a prelaunch project intended for adults at least 18 years old in the United States and the supported service area. Operator identity and release arrangements must be finalized before launch. By creating a profile you agree to these terms and the Community rules and acknowledge the Privacy policy. Provide truthful information and use only an account you control. Do not impersonate someone, bypass an age gate, create replacement accounts to evade a ban or block, or share verification codes.
Your choices and responsibility
You choose when to become visible and what to share. Chat requires a mutual Poke. A profile, Poke, map marker or automated check does not verify another person’s identity or guarantee a safe meeting. Respect consent, choose public meeting places, and do not use the app while driving. You remain responsible for your conduct and for having permission to upload any content or likeness.
Content and safety
You keep your rights to your content and give the service permission to host, process, screen and display it only as needed to provide the service and enforce its rules. Automated screening may hold content for authorized review. We can restrict content or accounts for safety, abuse, legal obligations or a material breach of these terms. The Community rules explain prohibited conduct. You can report concerns, block accounts and use Contact and privacy requests to appeal a decision.
Account controls
Names and date of birth are protected after setup; request correction if they are wrong. You can initiate deletion inside the app. Deletion removes the account and associated ordinary data, subject to the limited safety retention described in the Privacy policy. It does not erase another person’s block or an active restriction. A confirmed deletion is irreversible. If access fails, use the public contact/request form without creating an evasion account.
Availability and charges
The preview can contain faults, interruptions or limited availability. Do not rely on it for emergency assistance. This version does not offer paid in-app subscriptions, calls, voice notes or guaranteed read receipts. Any future paid offering must disclose its price and purchase terms before payment. We do not promise a particular number of users, matches, replies or meetings.
Changes and contact
We may make reasonable service changes and update these terms, with notice and any required consent for material changes. Nothing here limits rights or remedies that applicable law does not allow us to exclude. For service, privacy or safety concerns, use Contact and privacy requests linked with these terms or the relevant in-app safety controls. This version does not add mandatory arbitration, a class-action waiver or a sale of your personal information.