HeyweiDelete your account
Prelaunch documentation. Account deletion and private request intake are awaiting backend activation and verification. The app has not launched publicly.
Effective version 2026-11-11.1
Start inside the app
Open Settings, Account information, Your data, then Delete account. An authenticated account that has not finished its profile can use the Delete account link during setup; an unavailable account can use the account-deletion action on that screen. Verify a fresh sign-in code sent to your account’s verified phone, type DELETE MY ACCOUNT and confirm the permanent action. You can prepare an account copy first, but a download is not required to delete.
What happens
After the server accepts the request, the account becomes unavailable for discovery and fresh access, and all existing sessions are revoked. Cleanup removes the Auth account, profile, private date of birth, settings, ordinary media, device registrations and related conversations. The result distinguishes completed cleanup from an accepted request still processing. Interrupted work is retried by the server. Do not treat an unconfirmed network result as proof of deletion or cancellation.
Limited exceptions and help
Private safety evidence is retained while a case or appeal is open and for 90 days after resolution, or longer under a documented legal hold. Minimal keyed identifiers preserve active bans and another user’s block. The Privacy policy explains these limits, provider backups and copies held by other people. Use the public Contact and privacy requests form if you cannot authenticate or need help. Requests are verified before account data is disclosed or changed; do not include a password or sign-in code.